Press the icon that has three stacked lines to reach the menu. This icon is usually found in the top right corner.

Detailed information can be found throughout the app. Help can be found at the bottom of the login page and listed in the menu. On specific pages such as the My Location page tipping the “i “ next to My Regions will open a window with detailed information on how the control works.

The last 50 transactions will display in the app for thirty calendar days.

To select the card(s) you wish to manage, go to Settings and choose Manage Cards. Then uncheck the card or cards you don't want to manage. Once a card is unmanaged, controls and alerts cannot be set for that card.

You must add the new account to the app. This can be done by going to Manage Account and adding the card. Be sure to “unmanaged” the old card.

Not currently. For Apple devices, Touch ID will only work when a password is set up as well.

Some merchants send pre-authorizations at higher amounts to test cards' validity. For example, a $25 gas purchase might display as $126. Pre-authorizations are common at the pump, for a hotel stay, or for a car rental. Even though the charge is listed in the app for more, it will clear your account for the correct amount.

Just download the app to your new smartphone and login with your current user id and password. You can then set your controls and alert preferences.

There is a “Contact Us” category where you can send an email to (FI name). If a phone number is listed feel free to call.

The app requires a password to access the app. Also, there is no personal information stored on the smartphone. The app only displays the last four digits of your card number.

Launched in 2008 as the original cryptocurrency, Bitcoin is a specific type of cryptocurrency and is an open-source monetary system for storing and transmitting an asset of value.

By creating a distributed ledger that breaks actions into blocks and spreads those blocks of work across different computational systems, blockchains are technically inherently secure. However, while transactions on a blockchain can be very secure, crypto assets themselves have similar vulnerabilities to other investments and wealth management technologies. 

Many cryptocurrencies are based on blockchain technology. Blockchain collects information in sets, or “blocks.” When the blocks are filled, they’re connected, or “chained”, to the previous blocks and can’t be changed. The transaction and verification processes use mathematical algorithms, which makes them more secure. All this information is duplicated and stored electronically across multiple computers (nodes). The system makes it nearly impossible to change or hack. So, when you purchase crypto, your ownership records are stored electronically.

Anyone can purchase crypto through dedicated exchanges and a growing number of financial institutions, which usually charge a fee based on the transaction size. At this time, you cannot purchase crypto through Peninsula Federal Credit Union.

Most people invest in, or buy, cryptocurrencies for the same reason someone would buy a stock. They hope it will rise in value and bring them a profit. For some others, cryptocurrency is simply the preferred method of payment.

Cryptocurrency is not federally insured by the NCUA, NCUSIF, or the FDIC. Crypto assets aren't insured, contain no guarantee, and may lose value. For more information about risks to consumers from the Consumer Financial Protection Bureau, click here.